Please contact us at info@cayennehome.co.id should you wish to
use any of our content or make reference to Cayenne Home publicly.
Along with seeking our permission we ask that you provide credit
for any content you intend to re-use, and hyperlink to www.cayenne
if used online. Whenever possible, we are happy to
provide high resolution photographs and answer any questions you
may have at that time. We reserve the right to request that any
third-party remove our content or other copyrighted materials at any
time for any reason.

Cayenne Home and cayennehome.co.id are properties of Cayenne
Home. In addition, any photos, designs, graphics, text or other
content are protected by worldwide copyright and other intellectual
property laws, treaties and protections. You may not reproduce,
publish, distribute, transmit, transfer, sell or modify any portion of
this site without express written permission from Cayenne Home.
All third party names, trademarks and copyrights are properties
of their respective owners.


We reserve the right to block, delete, or otherwise restrict comments
and posts from our social media channels which contain personal
attacks, hateful or divisive speech, profanity – or those which promote
a personal, political, or other unrelated business or agenda. We
hope this will promote an atmosphere where our friends, customers,
and fans can engage in productive and positive conversation.


We only collect the personal information you choose to provide.
When you register on our site, place an order or subscribe to our
newsletter some of your personal information is required. You
may be asked to enter your name, email address, mailing address,
phone number or credit card information. You may visit our site
anonymously by declining to engage in any of these interactions.


The information you provide us may be used in any of the following

  • Personalize your experience
  • Improve our website
  • Process a transaction
  • Provide you with order status
  • Send Cayenne Home promotional messages.

The information you submit to us, whether public or private, will
not be sold, exchanged, transferred, or given to any other company
for any reason whatsoever, without your consent, other than for
the express purpose of delivering the purchased product or requested service.


We employ a variety of measures to protect your personal information
when it is submitted to our site. We do not share your information
with third parties without your consent.


Internet fraud is a serious matter. We encourage you to be cautious
about submitting your financial information online and to vet any
organization which purports to protect your information. If you feel
that you have been the victim of fraudulent purchase activity through
our store, please contact your bank (or related financial institution)


We use cookies to help us remember you, process items in your
shopping cart and compile aggregate data about site traffic and site
interaction so that we can provide a better site experience. Learn
more about cookies.


We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted
third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep
this information confidential and so long as they agree to comply
with our policies. We may also release your information when
we believe release is appropriate to comply with the law, enforce
our site policies, or protect ours or others rights, property or safety.
Non-personally identifiable visitor information may be provided
to other parties for marketing, advertising, or other uses.

At our discretion, we may include or offer third party products or
services on our website. These third party sites have separate and independent privacy policies. We claim no responsibility or liability
for the content and/or activities of these third parties, though we
welcome any feedback about them.


This online privacy policy applies to information collected through
our website and not information collected offline. By using our
site, you consent to our Terms & Conditions and Privacy & Security
policies. By placing an order through our site you consent to our
Customer Service policies.

We reserve the right to change these policies at anytime. Please
contact us at info@cayennehome.co.id if you have any questions
about the above information.


All payments shall be made in Indonesian Rupiah (IDR).


All Cayenne items are carefully inspected prior to delivery. For any
claims of defects or damages in transit, please send a description
and pictures of the defects/damages claimed within two business
days of receipt of merchandise, to:

Upon confirmation by our staff,
the merchandise should be returned immediately to:
Jalan Kemang Selatan 8 No. C-2
Jakarta Selatan, Indonesia 12730

Email and WhatsApp will be replied on working hours:
Monday-Saturday : 8.30 – 18.00
Sunday : 8.30 – 16.00


Custom (made to order) furniture needs 8-12 weeks to make.
We will begin working on your custom order after your specifications
have been confirmed and we have received the required downpayment
of 50%.

Please note, if your order is cancelled, we cannot return your down

Payment for custom furniture shall be made manually.


We make every effort to make sure the photos on our website
accurately depict our products However, since many of our products
are handmade, our products may show individual variations for
example in the shape and color, compared to the website photos.
These variations make each product truly unique and we hope you
will treasure each one. In addition, the, the colors you see on our
website will depend on the appearance of your screen, so we
cannot guarantee your screen display will represent the color of our
products 100% accurately.